Robin Robins Producer Club 2016 Conference Sponsored in Part by GMS Live Expert™

November 01, 2016 – – TORONTO, ON November 1, 2016 – The GMS Live Expert™ team announces their proud sponsorhip of the Robin Robins Producers Club; marketing and sales training event from November 3 – 5 in Nashville, TN.

The GMS Live Expert™ team will be providing strategic advice as to how IT Solution Providers who effectively implement the Technology Marketing Toolkit methodology can cost-effectively grow their IT services capacity in line with their revenues.

Dan Goldstein and Danny Obaseki of the GMS Live Expert™ team will be discussing the flexible packages GMS has designed to enable Managed Service Providers to outsource their front line support seamlessly to GMS, while communicating bi-directionally through industry leading ticketing systems. All so the focus of the business owner can remain on attracting and winning new customers.

To date GMS Live Expert™ has partnered with hundreds of MSPs enabling growth at each phase of the business growth journey.

GMS Live Expert Snapshot:

– 100% North American Based, Available 24×7
– Flexible Packages For Each Phase Of Growth
– HIPAA Compliant & ITIL Process Driven
– Integrated With Workflows & Reporting Systems
– Deliver A Consistent User Experience While Growing
– With Access To An Expanded Team As Needed
– 18+ Years of operation, recently named one of the fastest growing companies in Canada

12 Month – GMS Live Expert Report Card:

– Serviced 232,428 Interactions
– Delivered a 93.2% Resolution Rate
– Responded to 85%+ of Issues In SUB 60 Seconds
– Responsible for 100,000 + MSP Users

About Global Mentoring Solutions (GMS)

GMS boasts 18+ years of operational experience and a strong global partner base. Through its MSP brand GMS Live Expert™, GMS provides outsourced Help Desk services on behalf of its partners via 24/7 end user phone, chat and integrated ticket system/CRM driven support capabilities.

GMS’s 100% North American based resources truly augment their partners’ support offerings as each Partner engagement includes a unique direct phone number, MSP branded chat support and bi-directional ticket system synchronization.

Visit www.gmsliveexpert.com to learn more.

GMS Live Expert Contact

Daniel Goldstein, Director Channel Strategy
dgoldstein@globalmentoring.com

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Contact Global Mentoring Solutions:

Daniel Goldstein
9052863829
dgoldstein@globalmentoring.com
178 Main Street
Unionville, ON L3R2G9

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