Featured Company News – MAXIMUS Partners with Interactions LLC; Set to Deliver Intelligent Virtual Assistant to Federal Agencies
Research Desk Line-up: IHS Markit Post Earnings Coverage
LONDON, UK / ACCESSWIRE / June 29, 2017 / Pro-Trader Daily takes a look at the latest corporate events and news making the headlines for MAXIMUS, Inc. (NYSE: MMS), following which we have published a free report that can be viewed by signing up at http://protraderdaily.com/optin/?symbol=MMS. The Company announced on June 27, 2017, that under a definitive agreement with Interactions, LLC, the Company has unveiled the MAXIMUS Intelligent Assistant powered by Interactions. While MAXIMUS is a leading provider of Intelligent Virtual Assistants for enterprise customer care, Interactions develops Intelligent Virtual Assistants for enterprise customer care. For immediate access to our complimentary reports, including today’s coverage, register for free now at: http://protraderdaily.com/register/.
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The Announcement
According to MAXIMUS, this offering facilitates the availability of state-of-the-art customer care technology to government agencies, which enables them to transform communication with citizens, while maintaining budget objectives and enhancing citizen experience. This announcement comes in light of fewer available resources and increasing expectations from the citizens, where the federal agencies are challenged with improving the citizen journey, while demonstrating the value of their funding, according to the Company.
MAXIMUS Intelligent Assistant
The MAXIMUS Intelligent Assistant offers an intuitive connection between people, technology, and processes, to offer citizens the feasibility to communicate with federal agencies in a natural manner. Moreover, the Intelligent Assistant enables citizens to communicate and find information on services they need in their normal conversational language. The solution is powered by Interactions’ Adaptive Understanding Technology that delivers human-like interactions, hence, enabling a citizen-friendly concept for the users of the virtual assistant.
Designed from a unique combination of Artificial Intelligence (AI) and human understanding, this assistant allows citizens to handle requests, which would need to be performed by a live agent, or other agents, for complex requests. It allows agencies to expand their self-service offerings by enabling citizens to complete transactions, like general inquiries, secure authentication, registration and enrollment, appeal status and several other services by phone, text, or web.
MAXIMUS Growth Prospects
MAXIMUS is a leading business process management and technology solutions Company that have engaged with leading agencies and firms to contribute to improved outcomes for citizens, and higher levels of productivity, accuracy, accountability, and efficiency of government-sponsored programs. The Company currently operates through its 18,000 employees worldwide and has partnered with different government agencies in Europe and the Middle-East.
Last year, on March 01, 2016, the Company acquired Ascend, a leading provider of independent, specialized health assessment and data management tools to government agencies in the United States.
Ascend, founded in 1998, was the largest assessment providers on behalf of government agencies and delivers conflict-free assessment services to assist the agencies in determining the most crucial place for health care services placement for program beneficiaries. The acquisition closed on February 29, 2016, where excluding transaction costs, MAXIMUS expected Ascend to contribute about $13 million in revenue, where the price for the transaction was not disclosed.
This partnership between MAXIMUS Federal and Interactions enables the synergic collaboration of two Companies with expertise in delivering modern solutions for efficient and enhanced customer service.
MAXIMUS has further supported government agencies while delivering citizen services for over 40 years, where Interactions LLC holds more than a decade of experience offering next-gen contact center technology which increases performance and efficiency.
Last Close Stock Review
At the closing bell, on Wednesday, June 28, 2017, MAXIMUS’ stock climbed 1.21%, ending the trading session at $63.42. A total volume of 217.83 thousand shares have exchanged hands. The Company’s stock price surged 1.59% in the last three months, 14.11% in the past six months, and 24.30% in the previous twelve months. Moreover, the stock rallied 13.68% since the start of the year. The stock is trading at a PE ratio of 20.75 and has a dividend yield of 0.28%. The stock currently has a market cap of $4.12 billion.
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