Local Heating And Cooling Company Take Pride Sponsoring Local Teams
Outside of the emergency furnace calls or replacing of air conditioner units, Neil says that there is more than meets the eye when it comes to the company. They sponsor local teams and events, and always have a finger on the pulse of sponsorship
Toronto, Canada – April 6, 2018 /PressCable/ —
Markham, ON — Laird and Son Heating and Cooling company have hit a monumental business achievement. The Toronto-based HVAC company has been serving the area since the late-1940’s. Their trucks and logo is a recognizable one, nostalgic and locked with family values.
“We are a 4th generation family business and have always been aware of the need for tradition and been devoted to serving families.” says Neil Laird, current owner of Laird & Sons.
Outside of the emergency furnace calls or replacing of air conditioner units, Neil says that there is more than meets the eye when it comes to the company. They sponsor local teams and events, and always have a finger on the pulse of sponsorship.
“Local sports teams provide traditions and memories for the families in these communities, and we absolutely want to participate. Laird and Son has always been a part of that.”
Neil’s son Noah has been working with him and learning the business for years. He has worked every job under the roof. Like the previous family owners, they have all intentions on keeping ownership within the family.
When hiring, they bring on technicians that enjoy the family environment and understand the core values of the company.
“We always try to hire the people that have an excellent understanding of the industry and appliances, but personality is part of it.” Neil continues, “We call it the CARE FACTOR. When we go into our customer’s home, we want them being proud of our work, as much as we’re proud of it ourselves.”
That is a sure-way to longevity and relevance in such a competitive industry, in such a large market. Neil and his team recognize that the most important aspects of the company are the touch points; the interactions that occur with customers be-it over the phone when they first call, or when they open their door at a service call.
“We want people who value job satisfaction and strive for a satisfied happy customer experience.”
To reach Laird & Son Heating & Air Conditioning, visit their website or call.
Contact Info:
Name: Neil Laird
Email: inquiries@lairdandson.com
Organization: Laird and Son
Address: 120 Dynamic Drive Unit 22 Toronto Ontario M1V 5C8, Toronto, Canada
Phone: +1-416-421-2121
For more information, please visit http://www.lairdandson.com
Source: PressCable
Release ID: 324607