Property Claims Management Franchisor Is Shortlisted for Claims Excellence Award

The 2018 winners are to be announced at a glittering awards ceremony in London, on May 10. Press calls: Jane Hunt, Catapult PR, 01253 891114 – jane@catapultpr.co.uk

Darwen, United Kingdom – April 8, 2018 /PressCable/ —

Property claims management franchisor, Aspray Limited, has been named a finalist in the Third Party Claims Management Team of the Year category of the prestigious Insurance Times Claims Excellence Awards 2018, they claimed the same recognition for their service in 2016, and 2017 also!

The Darwen-based property claims specialist, which works with policyholders nationwide, helping both domestic and commercial property owners gain a fair settlement from their insurer, is delighted by the recognition and believes it will assist its goal of recruiting top-quality franchisees.

The Insurance Times Claims Excellence Awards are designed to recognise and reward customer service excellence from companies who deal with policyholders at point of claim. Having the award endorsement will be highly beneficial for the growth of Aspray’s franchisee network, and will add to other accolades the business has won.

Aspray represents the insured only, whether they be residential or commercial property owners, who have seen their property adversely affected by flooding, storm damage, fire, escapes of water, or other impacts. It offers round-the-clock support to those experiencing such distressing situations.

The role of its franchisee involves representing the insured property owner in negotiations with their insurer’s representatives, and project-managing clients’ claims from start to finish, using vetted contractors and calling upon in-depth property-repair expertise.

Aspray franchisees help to make the life of the insured customer easier during what can often be a distressing process for some. The role suits those who have a construction or property background, who have worked in a man management role, or who have excellent project-management skills, sometimes earned during a previous career in a disciplined environment.

The Insurance Times award is particularly significant for Aspray. Its ‘Treating Customers Fairly’ ethos is one that has been embedded within the company culture, so that its translation into practice is exactly the same in any part of the country.

When buying a territory with Aspray, a franchisee has to commit to delivering customer service excellence to the high standard demanded, as the service offered at every Aspray customer touchpoint should be of the same quality.

“Delivering customer service excellence can be challenging within a franchise business”, says Aspray’s managing director, James Whittle. “However, we have ingrained high-quality and exceptional customer service delivery into every aspect of our business and only recruit franchisees ready to commit to this level of customer excellence.

“Our Treating Customers Fairly programme represents a philosophy on which we continually build, in order to further perfect the service that we provide. Given all the hard work that goes into this, we are naturally delighted to be recognised in the Insurance Times Claims Excellence Awards once again.”

Contact Info:
Name: 0800-077-6705
Email: recruitment@aspray.com
Organization: Aspray Ltd
Address: 9 Dalton Court, Commercial Road, Darwen, Lancashire BB3 0DG, United Kingdom
Phone: +44-800-077-6705

For more information, please visit https://asprayfranchise.co.uk

Source: PressCable

Release ID: 325122