Reliable Fort Myers Plumbing Service Hub Makes Its Online Debut At DripFixerFortMeyers.com
June 26, 2015 – – DripFixerFortMyers.com – A new plumbing service has been announced in Fort Myers, Florida that will cater for the residents and local business owners of Southwest Florida, and business owners. This innovative service allows any customer to contact the company and will then have the opportunity to speak to a licensed plumber to discuss any work that requires attention.
The goal of this service is to provide a new, more fulfilling experience for customers who require any kind of plumbing service. One problem that is regularly found with plumbing customers is the miscommunication between the customer and the plumber carrying out the work. According to a study conducted in 2013, about 32% of plumbing complaints are directed at the customer service department rather than the plumbing technician themselves or the jobs carried out. One customer from Miami, Florida provided an insight into a bad experience she had with a plumbing job on a customer complaint feedback website. According to her, the plumbing technician arrived an hour late for the appointment due to poor communication and handling from the company’s customer service department who booked the timings. However, the rest of the 68% of complaints are due to low quality of work, abstract fees, unprofessional approach of the plumber and unexpected charges. These factors contribute to making people cautious and possibly, apprehensive about contacting a plumber.
This new Fort Myers plumbing service has devised mechanisms and protocols to address these concerns. The company has emphasized professionalism in its customer contact services. This includes maintaining standards in both the point of booking and the plumbers that are dispatched to the customer. Before any work commences, the plumbers provide quotes that cover all costs of labor and parts. This quotation service is offered without any charge to encourage customers contacting the company with their queries and concerns.
The plumbers that are utilized by the company are also required to meet all certifications and local licensing that is required, thus ensuring professionalism, quality and security for the customer. To find out more about the company’s efforts to attain the confidence of their customers, users can visit their website at www.dripfixerfortmyers.com.
This company has also diversified their operations to provide their services to different sectors. They now cater to commercial as well as domestic plumbing calls and offer emergency visits, inspections and installations. For commercial customers, comprehensive maintenance plans are designed for long term cover and to keep their businesses up and running, with very little downtime.
The new website service will not only provide details of their services and how to access them, but will regularly be updated with articles and links to plumbing topics that are current and trending. In addition to this, it provides comprehensive information and advice to visitors about how they can keep their own plumbing easily maintained, without necessarily having to call in a professional plumber. You can visit the site and access the contact us page, which provides additional information oh how to get in touch with the company.
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Contact Alchemy Digital Media:
Earl Gardner
(239) 214-2614
info@alchemydigitalmediacom
Alchemy Digital Media
12893 Timber Ridge Dr
Fort Myers, FL 33913
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