New Real Time Reputation Management Software Finds Online Comments Instantly

Businesses work too hard to build their reputation and service to have one customer potentially ruin their entire reputation.. Triad Internet Marketing is an official reseller of this new software that can keep a business’ online reputation stellar.

Greensboro, United States – September 22, 2015 /PressCable/ —

Real Time Reputation Management Alert Software

Triad Internet Marketing is proud to announce a Real Time Reputation Management Alert Software that sends instant alerts to its members so they know when someone is talking about them. Within seconds any business being talked about on social media networks can see what is being said and even have the option to click on the alert and be directed to the comment page. “Imagine knowing what people are saying about your brand and being able to respond to that issue be it negative or good within seconds of it being published,” said Walt Bayliss, the software’s developer.

It’s a well known fact that negative reviews hurt businesses, the worst part about this is that 90% of the time a business is completely unaware they have gotten a negative review. To make matters worse it only takes one upset customer to pick up their phone and type a negative review for a business to start losing customers. Plus, with the amount of different places available for a customer to leave a review online it makes tracking it almost impossible without having a staff member constantly monitoring social media and review sites or doing it manually.

A business checking their reputation once a week is not often enough, by that time the damage could already be done and customers looking elsewhere.

Businesses work so hard to build their reputation and service and to have one customer potentially ruin their entire reputation is a risk no business wants to take. As many as 80% of people change their buying decision after reading a bad review online. And business owners may never know the review is there; they may not even know there was a problem, but they are still losing a lot of customers. This software can prevent that.

Some of its features include:

Be Able to Respond and deliver service to counter any negative reviews in real time.

Monitor BRANDS, Products, Employees and even competitors.

If a company Knows about what people are saying, they can respond and deliver a service to correct a wrong and make a happy customer out of an angry one.

The software find these comments about a person or business by searching many sites including Facebook, Twitter, TripAdvisor, Yelp, YouTube, Blogs, Forums, Google+ and more, places where conversations happen, where interaction happens and where people reach out using technology, places where customers can make or break a business.

Now business can use this software for themselves. It scans the web – and keeps scanning. It’ll run a search 24 hours per day, 7 days per week. As soon as someone mentions a brand, keywords and phrases, it will be sent as an alert to the business.

Many successful businesses use this software in their business. “Now … we are able to monitor and interact with any of our guests or media that are referencing the resort in any media on the web.” Said Justin King, General Manager, Saffire Hotel and Resort.

“Monitoring your reputation is absolutely KEY. We also set the system to receive alerts for anyone looking for electricians in our area and have picked up a lot of business already! Love it! Great System,” said Max Higgins, AIS Electrical.

Reputation management, according to Wikipedia, is the influencing and/or control of an individual’s or business’s reputation. Originally a public relations term, the advancement of Internet and social media use, along with reputation management companies, have made it primarily an issue of search results. There are also ethical forms of reputation management, which are frequently used, such as responding to customer complaints, asking sites to take down incorrect information and using online feedback to influence product development.”

To learn more about this new software, see the video HERE or contact Triad Internet Marketing at (336) 310-9322.

For more information about us, please visit http://TriadInternetMarketing.com

Contact Info:
Name: Terry Power
Email: terrypower@email.com
Organization: Triad Internet Marketing
Address: 910 Merritt Dr.
Phone: 336 310-9322

Release ID: 91699