Aigentic Audio Introduces AI-Powered Phone Receptionist for SMBs and Earns Best AI Automation Agency Award of 2025

Aigentic Audio revolutionizes business communications with AI-powered virtual receptionists tailored for SMBs, now recognized with the Evergreen Award for Best AI Automation Agency of 2025.

United States, March 9, 2025 — Redefining Business Communication with AI

Aigentic Audio is setting a new standard in business communications with its AI-powered virtual receptionist, designed to provide businesses with a professional, 24/7 call-handling solution. By eliminating the need for human operators while maintaining top-tier customer service, this innovation is particularly impactful for small and medium-sized businesses (SMBs) striving to improve operational efficiency and customer interactions.

Founded by three Silicon Valley software engineers, Aigentic Audio has rapidly established itself as a leader in the artificial intelligence space, focusing on accessible and practical AI-driven solutions for businesses. The company offers customized, end-to-end virtual receptionist services that seamlessly integrate with existing workflows and customer relationship management (CRM) systems.

Aigentic Audio’s AI technology stands out in its ability to be tailored to each business’s specific needs. This approach not only ensures high-quality customer service but also helps businesses enhance customer interactions, reduce missed opportunities, and lower operational costs—all without compromising on professionalism or service quality.

Honored with the Evergreen Award for Best AI Automation Agency of 2025

In recognition of its exceptional contributions to the field of AI, Aigentic Audio has been awarded the prestigious Evergreen Award for Best AI Automation Agency of 2025. This accolade highlights the company’s commitment to revolutionizing business communication through innovative artificial intelligence solutions.

Under the leadership of Founder Randy Tseng, a Certified Artificial Intelligence Consultant (CAIC) with the United States AI Institute (USAII), Aigentic Audio has solidified its place as an industry leader. Tseng’s expertise in AI and Voice AI has enabled the company to build products that meet the demands of today’s fast-paced business world. “This award is a testament to our team’s hard work and dedication,” says Tseng. “Our focus is always on providing AI solutions that drive real business value while ensuring an excellent customer experience.”

A Tailored Approach for the SMB Home Services Industry

Aigentic Audio has carved out a niche in the SMB home services sector, providing AI-powered phone receptionists that address the unique needs of businesses such as car shops, concrete contractors, dental practices, car dealerships, massage clinics, and many more. These businesses often face challenges in handling customer inquiries, appointment scheduling, and service requests. With Aigentic Audio’s custom-built solutions, they can now ensure that no call goes unanswered and that customer service remains consistent, even during peak hours.

Key industry applications include:

• Dentistries: Ensuring that patient calls are always answered, resulting in more booked appointments.
• Car Dealerships: Automating inquiries, test drive bookings, and after-sales service, ensuring customers receive immediate responses.
• Massage Clinics: Managing appointment scheduling and responding to common customer inquiries, creating a seamless customer experience.

By automating these essential functions, Aigentic Audio helps SMBs not only improve operational efficiency but also reduce the likelihood of missed business opportunities due to unanswered calls.

A Commitment to Quality Customer Service and Success

What sets Aigentic Audio apart from its competitors is its hands-on, client-centric approach. Unlike other SaaS products that provide generic solutions, Aigentic Audio offers personalized virtual receptionist services that align closely with each business’s unique requirements. This dedication to customization and seamless CRM integration ensures that businesses do not just automate calls, but enhance their overall communication strategy with valuable AI-driven insights and faster response times. 

A client testimonial from Annabelle highlights th results on this approach – “We’re very fast-moving here. The owner of our company owns multiple healthcare companies, so it has been a fast-paced environment. But Randy, you have been so quick, so fast to fix and do everything—it seems effortless. It’s really great!”

As the company continues to innovate, its virtual receptionists are equipped with advanced features like multilingual support, detailed call analytics, and the ability to answer frequently asked questions. These features contribute to improved customer experiences, higher loyalty, and greater operational efficiency.

Impactful AI Receptionist Features

Aigentic Audio’s AI receptionist is designed to help businesses manage customer interactions more efficiently. With a strong focus on both automation and innovation, the solution offers businesses several key benefits:

• 24/7 Availability: Ensures businesses are accessible to customers at all times, significantly enhancing satisfaction and engagement.
• Cost Reduction: By automating routine tasks, businesses can cut down on human resource needs and lower operational costs.
• Customization: Tailored AI solutions that integrate into existing systems, providing a seamless fit for a variety of industries and workflows.
• Advanced Analytics: Provides businesses with actionable data to optimize customer service operations and better understand customer needs.

These advancements not only reduce missed revenue opportunities but also contribute to more productive staff by allowing them to focus on higher-priority tasks.

About Aigentic Audio

Aigentic Audio is a cutting-edge AI communications company specializing in custom-built virtual receptionist solutions for small and medium-sized businesses. Founded by a team of Silicon Valley engineers with deep expertise in artificial intelligence, Aigentic Audio is committed to enhancing business communication through tailored, AI-powered automation. The company’s solutions are designed to seamlessly integrate with existing workflows, providing SMBs with cost-effective, efficient, and professional customer service at all hours.

For more information about Aigentic Audio and their innovative solutions, visit Aigentic Audio.

Media Contact

Randy Tseng
Founder, Aigentic Audio
Website: https://aigentic.audio/
LinkedIn: randytseng
YouTube: @AigenticAudio

Contact Info:
Name: Randy Tseng
Email: Send Email
Organization: Aigentic Audio
Website: https://aigentic.audio/

Release ID: 89154806

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