Alphatec Empowers Remote Teams with their Premium Client View Portal

Alphatec, a supplier of innovative software solutions, is excited to announce the release of the Premium Client View Portal. This latest update to ClaimControl empowers remote teams to collaborate seamlessly, improving efficiency and accelerating incident resolution.

Northampton, England, United Kingdom, February 12, 2025 — ClaimControl is a claim/incident management software solution that enables insurance claims handlers, health and safety incident managers and others, to revolutionise the way in which they manage issues. Features include tracking, document management, task assignment, communication tools, BI integration and reporting/analytics.

ClaimControl’s Premium Client View Portal includes numerous new features that improve stakeholder communication. One addition is the enhanced remote collaboration tools to facilitate efficient communication. These now offer a user-friendly interface that allows staff to delegate tasks and receive real-time updates from team members or field workers. 

Document and image sharing is another enhanced feature of the ClaimControl claims management software. Field workers can directly upload documents and images to the platform, providing immediate visibility into claim or incident details. Advanced action management means that users can raise and manage actions directly within the platform, ensuring timely resolution and improved accountability.

Flexible data access is also now available. Customisable data views and reporting capabilities enable users to gain deeper insights into their claims or incidents data, facilitating more seamless interactions. 

Importantly, the software offers advanced security measures to protect sensitive claim or incident information, safeguarding data integrity. End-to-end encryption minimises the risk of breaches, keeping stakeholders and private data out of the wrong hands. 

“The Premium Client View Portal is a game-changer for organisations with remote teams or satellite sites,” said Sam Herrick, Account Manager at Alphatec. “This new release provides users with a step change to efficiency, empowering clients or colleagues to contribute to the claims or incident process, directly through the software itself, in real-time. This enhancement adds a whole new level to streamlining workflows and expediting claim/incident resolution.”

About Alphatec

Alphatec, a global leader in software solutions, has been driving business transformation for over 25 years. 

With a rich history dating back to 1996, we’ve honed our expertise to deliver innovative software, bespoke applications, and powerful Business Intelligence integration tools. Our commitment to excellence has enabled us to help clients worldwide optimise their operations and achieve sustainable growth.

You can find out more about our company history, and products, and read case studies and news stories by visiting our website www.alphatec.net

You can find out more about our company history, and products, and read case studies and news stories by visiting our website www.alphatec.net, or contacting us at sales@alphatec.net.

Contact Info:
Name: Carla Cooper
Email: Send Email
Organization: Alphatec
Address: Hill House, Dodford, Northampton NN7 4GS
Phone: 01327 343 207
Website: http://www.alphatec.net

Release ID: 89152868

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