Clevertar Revolutionises The Way Businesses Interact With Their Customers

The Australia-based company allows you to create your company’s own consumer engagement avatar, reports www.clevertar.com.

Adelaide, South Australia – September 28, 2018 /MarketersMedia/ —

Move over Memoji, Bitmoji and Animoji, there’s a new intelligent virtual agent in town and it’s here to shake up the way businesses engage with their consumers.

Unlike most avatars in the market which are customisable cartoonish characters that are used to communicate with your friends online, Australian company Clevertar has created the first consumer engagement platform with intelligent virtual agents.

The SaaS platform enables you to create your own intelligent virtual agent or avatar that talks to your consumers for you – without hiring a software engineer.

Clevertar co-founder Tanya Newhouse said the technology is a game-changer for businesses that want to improve their consumer engagement, reduce operational costs and become more scalable overnight.

“What we’re doing at Clevertar is bringing intelligent Virtual agents (IVAs) to life; we’ve given them a name, a human face, and importantly, a job to do in your business,” Tanya said.

“We know a key challenge for business in 2018 is the delivery of accurate, consistent and constant consumer engagement, and that’s precisely why a growing list of companies are turning to Clevertar.

“Businesses can create their own consumer engagement agent to deliver time-gated and on-demand scripted dialogues that are personalised for each user via their smartphone or tablet.

“You can outsource your entire customer on-boarding process to our agents; they’ll engage your consumer for you via multiple and complex tree-branching conversations.

“We’re not aware of any other IVA platform doing what we’re doing at Clevertar”.

Research has shown people respond to virtual agents in a similar way they respond to humans – it elicits a more personal response than they would have with another digital interface.

“It’s a tech solution, but what sets it apart from other solutions in the market is the fact it humanises the otherwise impersonal technology experience, by providing a ‘real person’ for the consumer to interact with,” Tanya said.

“Our agents leverage the consumer’s natural desire to interact on a human level and give businesses an avatar who can engage their consumers for them.”

The company has raised more than $2 million in private funding and won $500k from the Australian Government’s Accelerating Commercialisation program in June 2018.

“We’re certainly eyeing global expansion; the mix of private and government investment has been a real show of faith in Clevertar’s technology and capability to solve new problems with intelligent virtual agents,” Tanya said.

“The growth we’ve seen has been in both small and large enterprises and we’re certainly talking to some major players about how this technology could fundamentally change the way they operate.”

The technology was born out of Flinders University with an initial focus on personalised health coaching – as a scalable way to provide care to clients at a fraction of the cost of human intervention.

“We have a range of licensed coaching programs (run by avatar coaches) which are available to support a range of chronic conditions – we’ve got a healthy minds coach, a chronic pain coach and a heart failure coach.

“We’re still focussed on health but we’re talking to big businesses with a human touch element that are struggling to scale.”

About Clevertar:

Leverage people’s natural desire to interact on a human level, with virtual characters who can do the talking for you. With Clevertar, you can create programs for your consumers which engage them in multiple and complex tree-branching conversations (say, for coaching) or in simple question and answers (think, surveying.) You can build purposeful conversations for any situation where consumer engagement is important.

Contact Info:
Name: Matt Francis
Email: info@clevertar.com
Organization: Clevertar
Address: Level 9/144, North Terrace, Adelaide South Australia SA 5000
Phone: (08) 7231 1810

Source URL: https://marketersmedia.com/clevertar-revolutionises-the-way-businesses-interact-with-their-customers/414334

For more information, please visit https://www.clevertar.com

Source: MarketersMedia

Release ID: 414334