DG Advisory Launches Proprietary Framework Transforming Global Control Room Operations

DG Advisory introduces the 6 Pillars of Control Room Effectiveness, a structured framework delivering operational impact in mission-critical environments.

United Kingdom, March 23, 2025 — DG Advisory, a UK-based consultancy specialising exclusively in mission-critical control rooms, has officially launched its proprietary framework, the 6 Pillars of Control Room Effectiveness, positioning it as a global benchmark for transformation in high-pressure operational environments.

The announcement comes amid increasing industry demand for structured, sector-specific guidance in control room performance, particularly in essential sectors such as energy, transportation, emergency response, and critical infrastructure. The framework is already being adopted by clients internationally and has delivered measurable improvements in operational resilience, safety, and leadership capability.

Founder and Managing Director Chris Dreyfus-Gibson brings over a decade of hands-on leadership experience in control room operations, giving the firm a distinct advantage in tackling the unique challenges these environments present.

“Control rooms are often overlooked in strategic planning, despite being central to public safety, continuity, and resilience,” said Dreyfus-Gibson. “Our framework bridges the gap between technology, leadership, and operational clarity, giving organisations a path to meaningful, long-term impact.”

Industry-Specific Framework Addressing Global Operational Gaps

The 6 Pillars of Control Room Effectiveness are People, Culture, Environment, Technology,  Data, and Process. Together, they form a structured, diagnostic tool that allows organisations to identify performance gaps, align decision-making, and implement targeted improvements.

While many consultancies offer generalist transformation services, DG Advisory is one of the few globally focused firms offering solutions specifically tailored to control rooms, command centres, and operations centres. The firm’s methodology is informed by real-world operational insight and is designed for the unique pressures of 24/7 environments where downtime, delay, or miscommunication carry high risk.

Each client engagement begins with fieldwork and data gathering, followed by a tailored roadmap focused on both immediate improvements and long-term resilience. The model has already been applied to across multiple sectors demonstrating consistent success in accelerating response capabilities and reducing operational risks.

Technology Integration Paired with Leadership Development

DG Advisory’s approach goes beyond system optimisation, highlighting a critical issue in the sector: the failure to complement technological investment with leadership development.

The firm reports that many organisations spend heavily on control room software, automation tools, or dashboard interfaces, only to find limited value due to underdeveloped leadership capability.

In response, DG Advisory provides accredited training across supervisory, managerial, and executive levels, ensuring that people are as ready for transformation as the systems they use.

“Transformation efforts often stall because people aren’t equipped to lead change,” said Dreyfus-Gibson. “Our framework aligns leadership development with system and process upgrades, making performance gains more sustainable.”

Proven Global Impact with a Tailored Delivery Model

DG Advisory has applied the 6 Pillars framework internationally, working in partnership with public and private sector clients.

The consultancy operates with a balance of standardisation and flexibility, applying a repeatable framework while adapting each engagement to the cultural, operational, and regulatory context of the client.

“Every control room has its own rhythm and reality,” said Dreyfus-Gibson. “We don’t drop in with a template. We adapt our approach to what the mission requires.”

This ability to localise expertise while maintaining consistent principles is one reason DG Advisory has become a long-term partner to many of its clients. Rather than brief interventions, the firm focuses on sustained advisory relationships and is often retained for ongoing support and development initiatives.

Elevating the Role of Control Rooms in Strategic Decision-Making

With the formal launch of the 6 Pillars of Control Room Effectiveness, DG Advisory is calling for greater executive recognition of the role control rooms play in organisational success.

According to the firm, control rooms are too often viewed as cost centres rather than enablers of continuity, risk reduction, and strategic coordination.

The announcement signals DG Advisory’s intent to shift this perception, bringing operational intelligence and frontline insight into the executive conversation.

“Control rooms should be viewed as strategic assets,” said Dreyfus-Gibson. “They hold the data, the awareness, and the operational coordination that decision-makers need in a world defined by uncertainty.”

By formalising and publicising its proprietary model, DG Advisory aims to influence not just its clients, but the wider discourse around mission-critical operations.

About DG Advisory

DG Advisory is a UK-based strategic consultancy that provides expert, tailored advisory services exclusively for mission-critical control rooms. Founded by Chris Dreyfus-Gibson, the firm’s work is underpinned by deep operational knowledge, global experience, and a proprietary transformation model: the 6 Pillars of Control Room Effectiveness. DG Advisory serves clients in energy, public safety, transportation, hospitality, facilities and venue management, and critical infrastructure, offering a combination of operating model consulting, maturity audits, wellbeing services, and accredited leadership development to deliver long-term operational resilience.

Media Contact
Chris Dreyfus-Gibson
Managing Director, DG Advisory
Email: Chris@dgadvisory.co.uk
Website: www.dgadvisory.co.uk
LinkedIn: https://www.linkedin.com/in/chrisdreyfus

Contact Info:
Name: Chris Dreyfus-Gibson
Email: Send Email
Organization: DG Advisory
Website: http://www.dgadvisory.co.uk/

Release ID: 89156006

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