Fuse IM Launches A New Messaging Platform For Solo And Small Businesses

Fuse IM is a new messaging platform that ties social media, live chat, and other messaging platforms together in one streamlined interface. Designed for small and solo businesses, it offers clear feature-based pricing rather than quota or seat-based pricing.

July 27, 2020 / / —

Fuse IM is the name of a newly launched business messaging platform for live chat and social messaging, as well as the name of the team behind the new communications tool. This platform is built specifically for small businesses, addressing the needs of teams as small as one person and up. As a result, it aims to centralise all the communication tools, IM windows, and inboxes into one streamlined platform.

Fusing small business messaging and communications together
This new messaging platform software allows small businesses to provide multi-channel customer support and sales; to talk to customers via live chat (on their website), and respond to their social media via Facebook Messenger, Twitter DM, WhatsApp and others from one inbox. As such, business owners and communications operators do not have to flip from one platform, window, or tab to another in order to stay on top of their communication needs. Fuse IM aims to Fuse IM them all into one handy platform.

Built with small business owners in mind
The team behind Fuse IM found that the top end of the tech market is well catered for, with many of the current communication platforms focused on larger teams and enterprise offerings. However, online business owners in other niches, especially in small businesses, maybe left behind with pricing models and features that don’t fit their business or the way they grow. Fuse IM aims to bring transparency with fair pricing for all, being one of the very few to have no seat-based or quota-based pricing. Rather, the pricing is based primarily on the features that the user wants to make use of.

A platform growing to meet business needs
While Fuse IM already can already incorporate a wide range of messengers, live chats, social media accounts, and more, the platform is further expanding to bring features that matter to this market to aid in help desk, chatbot, booking and payments. As such, Fuse IM aims to become the commons platform that speaks to all business needs, including customer support, sales & marketing, and internal communications.

To learn more about the new Fuse IM platform, what it offers small and solo businesses, and how to get hands-on with the software, visit https://www.Fuse IM.chat.

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Notes for the Editor: Please address all press inquiries to Alex Hayes at Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX, or call on 03330505058. All email inquiries can be sent directly to alex@Fuse IM.chat.

Contact Info:
Name: Alex Hayes
Email: Send Email
Organization: Fuse IM
Address: Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX
Phone: 03330505058
Website: https://www.fuse.chat/

Source:

Release ID: 88970147