Kitchen Remodeling Firm in St. Louis Awarded for Perfect Customer Satisfaction

Kitchen Remodeling Contractors in St. Louis Awarded for Perfect Customer Satisfaction by GuildQuality.

Belleville, United States – August 5, 2017 /PressCable/ —

Many companies talk about the importance of customer satisfaction, but kitchen remodeling firm J.T. McDermott Remodeling Contractors delivers.

Recent survey results by GuildQuality, an independent third-party survey company, shows that J.T. McDermott received perfect scores in the past 20 reviews of the company’s performance by customers. The surveys were collected in the months May-July 2017.

Customer satisfaction is paramount to everything J.T. McDermott Remodeling does. It is on the top of Owner Josh McDermott’s mind from the beginning to the end of a project, whether it’s a large kitchen remodel or small bathroom remodel. Being a design-build remodeling contractor, this allows the company to control all aspects of the project. So their culture of looking out for the best interests of the customer prevails throughout their projects.

Once a remodeling project is completed, GuildQuality invites homeowners to rate the performance of the contractor on a number of levels including expertise, professionalism, communication, problem resolution, and cleanliness. They are also asked to provide a starred review between one and five, as well as give written comments. Those reviews, positive or negative, are then published online and cannot be challenged or changed by the contractor.

Participating in GuildQuality is a statement to J.T. McDermott’s customers that they are so confident in their abilities to meet customer expectations, that the company encourages feedback for all to see. McDermott added, “testimonials on websites and in ads have value, but GuildQuality is as objective as it gets.”

“Our project lead was outstanding,” one customer wrote. “He kept us up to date with the process, and made sure all aspects of our project were completed on time and with impeccable quality.”

“As always, J.T. McDermott Remodeling has done a terrific job. We love working with them” wrote another customer.

That type of feedback is what motivates J.T. McDermott, which specialized in kitchen and bathroom remodeling in St. Louis. Josh McDermott is the second generation owner of the company founded by his father Tim in 1993.

Tim McDermott understood the importance of establishing a personal relationship and trust with customers, Josh McDermott noted. “These positive reviews are as much about his legacy as they are about the McDermott team – some of whom have been with the company since the start – and its professionalism. Tim created this culture, and we have refined the design-build contractor process around it.”

In addition to the reviews about J.T. McDermott on GuildQuality, other customers have voluntarily posted their comments about the company on the social media websites Houzz and Google. McDermott said these reviews are also meaningful to him.

When J.T. McDermott Remodeling Contractors provides advice on their website (https://www.mcdermottremodeling.com/kitchen-remodeling-st-louis/) on what to look for when choosing a kitchen and bathroom remodeling contractor, they always mention to check out third party endorsements and social media sites. It is one more way to help verify the credibility of the contractor.

GuildQuality is comprised of house-related contractors from around the country. It has conducted more than 1.4 million consumer surveys for its members. Those surveys measure performance, compare peer results, showcase companies and add third-party credibility to the reputations of participating contractors.

To learn more, see https://www.mcdermottremodeling.com/kitchen-remodeling-st-louis/

Contact Info:
Name: Josh McDermott
Organization: J.T. McDermott Remodeling Contractors
Address: 7427 West Main Street, Belleville, IL 62223, United States
Phone: +1-618-397-8701

For more information, please visit http://www.mcdermottremodeling.com

Source: PressCable

Release ID: 225722