Local Texas Chamber Names Keller The Groups Roofing Contractor Of The Year
Robert Hayes of Keller Roofing was honored by the local Texas Chamber when his families roofing contractor business was named as the chapters Roofing Contractor Of The Year. The family run business is expanding in the south Texas roofing industry.
Pear Land, United States – April 30, 2015 /PressCable/ —
Texas company, Keller Roofing Systems was recently honored as Residential Roofing Contractor of the Year by Texas Chamber. The prestigious title is bestowed once a year on the contractor that embodies specific characteristics such as superior customer service, community involvement, and a rewarding work atmosphere.
Company founder Robert Hayes realized that the roofing industry was sorely lacking in customer service. “Twenty-five years ago, the industry was a lot different than it is today,” Robert said. “There was no such thing as customer service.” Robert, saw the trend and thought, ‘The Hayes family is going to start a customer service company that does roofing installations.’”
Recently, Keller Roofing launched a satellite location in Stafford,Tx in order to expand the companies attitude of service under sister company Pear Land Roofing Pearland-roofing.us.
Focusing on the customer’s needs for the past twenty-five years has proven to be a winning strategy. Keller Roofing has earned a reputation as a business that not only excels at customer service, but is also a good neighbor that helps the community. The company sponsors its own Free Roof for the Holidays program, which donates a roof to a Texas homeowner or nonprofit organization in need. Hayes also spearheads a benefit 5K walk.
Specializing in residential re-roofing, siding, windows and gutters, Keller Roofing also installs skylights through Global Roofing Solutions – globalhybridroofingsolutions.com a separate entity. One of the company’s basic customer service tenets is to always return phone calls. “In a storm situation, we might get 200-300 calls a day,” Hayes noted. “Everyone who calls Keller Roofing gets a call back, even if it’s a call saying unable or can’t make it.”
From the initial phone call to the follow-up inspection and beyond, Keller Roofing strives to keep customers happy, knowledgeable and empowered. They take time to explain the re-roofing process so that homeowners are prepared for the project. Keller also spends time educating homeowners about roof systems and perform attic inspections. “A lot of people don’t realize how important ventilation is to a roof,” Hayes said. “Attic inspections, helps our company stand out. It’s had to understand why other contractors who are going to the same training sessions that that our company is going to aren’t going up into the attic when it’s widely known what a value it is to the customer.”
Constant communication, neat and orderly job sites, and an emphasis on top-quality workmanship helps Keller Roofing ensure customer satisfaction. The company solicits customer reviews after every job and takes the reviews very seriously. For more information on Keller Roofing Systems visit www.kellerroofingtx.com
For more information about us, please visit http://www.kellerroofingtx.com/
Contact Info:
Name: Shelia Hayes
Organization: Keller Roofing
Address: 1103 Keller Parkway, Suite #102 Keller, Texas 76248
Phone: (817) 281-1150
Release ID: 80792