MB Associates receives Feefo Platinum Trusted Service Award 2024

The coveted accolade is further recognition of the firm’s commitment to excellence.

Surrey, England, United Kingdom – January 19, 2024 —

Surrey, UK – MB Associates has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.

Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a company’s dedication to providing outstanding customer service by analysing feedback from real customers.

Working with over 6,500 brands, Feefo is the world’s largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits.

Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standards for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st January 2023 and 31st December 2023.

‘This award is fantastic news,’ says MB Associates Managing Director and Founder Monica Bradley. ‘My team work incredibly hard to provide outstanding service during what has been an increasingly challenging time in our sector. Our advisers have been working around the clock to help clients with their mortgages, and our hard-working admin team have offered unrivalled support, updating clients at every stage of their mortgage applications. The client feedback we’ve had reflects these efforts.’

Congratulating MB Associates on winning this year’s award, Tony Wheble, CEO at Feefo, says: ‘With customers continuing to build resilience in a time of economic uncertainty, we’re delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer.

Tony adds: ‘A particular congratulations to MB Associates for winning a Platinum Trusted Service Award by providing great customer service consistently over a number of years. I look forward to seeing them continue to achieve next year and beyond.’

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About MB Associates

MB Associates is an award-winning mortgage broker based in Cheam and Sutton, Surrey, and has been serving clients locally for over 20 years. It works with over 90 lenders and has access to thousands of mortgages. The company arranges mortgages for first-time buyers, home movers, later-life borrowers, self-employed individuals and anyone needing to remortgage.

Contact Info:
Name: Christina Collison
Email: Send Email
Organization: MB Associates
Address: 27 Stonecot Hill, Sutton Surrey, SM3 9HB
Phone: 020 8652 5240
Website: http://www.mbassociates.net

Release ID: 89119207

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