Piano Movers of Boston Welcomes John Malcom as Senior Director of Operations
Piano Movers of Boston has brought on new expertise and named John Malcom as new Operation Manager in charge of Improving scheduling for clients.
Boston, USA – June 9, 2016 /PressCable/ —
16 year relocation manager, John Malcom takes new position as Senior Director of Operations for Piano Movers of Boston. Full details can be found on the About Us section of the company website, http://www.pianomoversboston.org.
Piano Movers of Boston CEO, Jim Ryder expressed confidence that John Malcom is ready to handle the job, saying:
The challenges of a growing company demands an experienced director who has the expertise, leadership and skill sets to manage and lead an effective operations team. When combined with the most experienced piano movers and a strategic leader, success is expected. John addition to the operations team will be bring better processes and standard of operations to the current team, which will boost profitability.
John has worked as a relocation manager with Piano Movers HQ for many years and originally started on a crew moving pianos in the Los Angeles area. He was promoted over the years and has experience managing and leading a moving crew. After an injury on a move, he was promoted to operations manager to the corporate office and responsible for leading the scheduling team. He managed schedules and delivery routes on a national scale.
Among the new responsibilities John Malcom can expect to handle, the main challenges are:
1. Improving scheduling for clients
2. Managing team schedule and routes to ensure
3. Providing better communication between vendor, moving teams and executive team
The customers will have more availability and flexibility in scheduling times, better time estimates of crew arrival, better communication from the customer support team, and overall better experience.
John Malcom will start with Piano Movers of Boston after July 4th, 2016 and will report directly to the COO.
Customers and current employees are invited to send their messages of congratulations and welcome to the new Operation Manager via the website: http://www.pianomoversboston.org.
For more information about us, please visit http://www.pianomoversboston.org
Contact Info:
Name: Jim Ryder
Organization: Piano Movers of Boston
Address: 67 Kemble St Ste 5 Boston, MA 02119
Phone: 617-477-8715
Release ID: 118711