Rating Bee Creates A Buzz By Fixing The Broken Online Review Industry

The power of online reviews has never been greater, but review experts believe the landscape is due a shakeup.

December 17, 2019 / / —

Denver, CO, USA. Monday 16th December: Online review company Rating Bee announces a new review website that helps businesses avoid negative reviews and is set to change the way companies collect and manage their customer reviews forever.

Making The Case For A Broken Online Review Industry

In the world of modern business, customer reviews are one of the most important tools for converting leads into sales. While many review sites have procedures that can do a lot of good, some outdated review sites can be open to damaging behavior by reviewers.

Some of these review websites allow first-time, sometimes unvetted reviewers to post negative reviews about a business. These reviews find their way to prominent placement on a small business’s profile; sometimes for years.

Sadly, positive reviews could sometimes be listed within the “Not recommended” section. It’s astonishing that a small business losses the opportunity to benefit from their customer’s praise of their business.

Some bad reviews are not at all relevant, not vetted, and sometimes are nothing more than competitors damaging a small business. Worst of all, reviews can be used as a weapon to terrorize a business.

Some reviews are simply written as “Terrible Service” or “Hated It”. This robs the business from using the review to understand the issue and solve it for future customers. These types of reviews are no different than someone tagging neighborhood walls with graffiti. For smaller businesses or startups, the impact of these reviews can be crushing.

As with every human being, we have bad days. No business is perfect, and no person is perfect. Situations pop up that may cause difficulties in performance within all aspects of a business.

A Denver, CO Startup Aims To Fix The Online Review Industry

Rating Bee’s new online review service gives reviewers the opportunity to post fair and helpful reviews and resolutions for businesses before reaching the public domain, giving every business a chance to solve customer issues before a customer leaves a one star review.

Once the issue is settled, the reviewer can choose to make the resolution public and change their rating for the business. This is a huge benefit to the business, as it avoids crushing 1 star reviews and, they get to keep the customer in the long run.

Rating Bee gathers ratings from all of the major review sites, takes an average, then includes both negative and positive resolutions to client issues, for a total Rating Bee score. This startup believes that their software generates the most reliable and trustworthy review score possible.

Yes, we have power when we write online reviews. Sure, it’s easy to flame a business for that 1 in 100 bad day, but the real power to fixing this broken review industry, is understanding the real issues for businesses and allowing them to make corrections that improve not just their business, but all of our communities.

About Rating Bee

More information is available at ratingbee.com Alternatively, Rating Bee’s press contact Michael Nieves can be reached on ratingbee@gmail.com or 303-656-9028.

Contact Info:
Name: Michael Nieves
Email: Send Email
Organization: Rating Bee
Phone: 303-656-9028
Website: https://www.ratingbee.com/

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Release ID: 88939757