Telecom Outsourcing Market 2019: Company Profiles, Industry Segments, Landscape and Demand by Forecast to 2023
Telecom Outsourcing Market, By Outsourcing Type (Call Center, Finance & Accounting, Billing Operations, Infrastructure Maintenance) –Forecast 2023
Pune, India – February 25, 2019 /MarketersMedia/ —
Market Highlights:
Telecom industry has witnessed significant increase of cybercrimes. The cyber-attacks such as DOS & DDOS attacks and increased in number of viruses are the prevailing in the telecom outsourcing market. Additionally, increased focus of companies towards cloud technology enhances the number of service provider which eventually decreases the quality of service. The decreased quality of service is significantly increases privacy concerns. Therefore, lack of cyber privacy and security is the major factor restraining the growth of telecom outsourcing market over the forecast period.
On the basis of outsourcing type, the telecom outsourcing is segmented into call center, finance and accounting, billing and operations, infrastructure and maintenance.
In-house call center encourages high investments and require human resources with complex technology. In order to reduce the operational and investment cost which tends the business firms to outsource the call center. Call center outsourcing eliminates the staffing requirements, thus helps in increasing the profits of business. Therefore, call center outsourcing is a major contributor to the telecom outsourcing market. The call center out sourcing is expected to be the dominated segments in terms revenue and is presumed to reach USD 38,016.1 million over the forecast period.
On the basis of requirements of the project the telecom outsourcing market is differentiated into short term and long term. The telecom operators are generally outsourcing the IT services and concentrate on core business functions. The short-term telecom outsourcing allows the operators to adopt the projects at low cost consequently increases of short term project period segment. The short-term project is expected to be gain the largest market share in terms of revenue and valued to reach 80,106 million at the 4.62% CAGR by the end of 2023 whereas, the long-term project is expected to have the substantial growth over the forecast period.
Telecom Outsourcing Market is again categorized into services such as managed services and professional services. Managed services are provided to enhance the operator’s competitiveness. Companies also adopt the managed services to increase the mobile and fixed operators to meet customers’ expectations which allows managed services to offer the services in terms of network operations, Network maintenance, network planning & design. The increasing customer base of telecom providers is expected to boost the managed services of Telecom Outsourcing Market over the forecast period. Managed services is presumed to grow at 4.48% CAGR from 2017 to 2023.
According to Market Research Future Analysis, telecom outsourcing management market has been valued at approx. USD 105.47 Billion with 4.36% of CAGR during forecast period 2017 to 2023.
Major Key Players:
• Ericsson (Sweden)
• Huawei Technologies Co. Ltd (China)
• Hewlett Packard Enterprise Corporation (U.S)
• IBM Corporation (U.S)
• NEC Corporation (Japan)
• Cisco systems Incorporation (U.S.)
• Nokia Networks (Finland)
• Motorola Solutions, Inc. (U.S)
• Fujitsu Ltd (Japan)
• ZTE Corporation (China)
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Regional Analysis:
The telecom outsourcing market is growing with the positive growth in all the regions. Increasing application areas year on year and advancement in technology and developed network architecture is driving the market on global scale. On the basis of region, the market has been segmented into North America, Europe, Asia-Pacific and Rest of the World.
Europe is dominating the global telecom outsourcing market share this is due to telecom companies are more focused towards enhancing the existing technology with the cloud computing. The U.K and Germany are the leading countries in the European region . Additionally, followed by North America which stands as the second biggest in terms of revenue of telecom outsourcing market whereas, Asia Pacific stands as third largest of the region due to increased number of customer base of telecom providers. China, is the dominating country in the Asia-Pacific region owing to increased population which eventually increases the customer base of the telecom service provider.
Telecom Outsourcing Management Market
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Key Findings:
• The global telecom outsourcing market is expected to reach USD 105.47 billion by 2023.
• By outsourcing, call center outsourcing market is expected to grow at USD 38.01 Billion by the end of year 2023 with 5.26% of CAGR from 2017 to 2023
• By project period, short term outsourcing market is expected to grow at USD 80.10 Billion by the end of year 2023 with 4.62% of CAGR from 2017 to 2023.
• By services, Managed Services is dominating the market of Telecom Outsourcing, By Services segment with market share of 57.07%, in the year 2017.
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Intended Audience:
• Technology Investors
• Research/Consultancy Firms
• Cloud Service Providers
• Telecom service providers
• Telecom regulatory agencies
• Cloud Storage Providers
• Government Institutions
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