TemplateMonster Ranks #1 in Web Design Category on Trustpilot

March 1, 2017 – Ft. Lauderdale, FL. TemplateMonster hit the top of the list of web design companies ranked on Trustpilot.

TemplateMonster cares about each and every client. We keep on enhancing our services in order to make every customer leave satisfied with their choice, and keep coming back. We know what the web audience appreciates in web design solutions, and our top rank on Trustpilot is a great proof to that.

What is Trustpilot? Trustpilot is a review community helping customers from all over the world find companies that they can really rely on. This is a place where any user can come to share his/her experience in dealing with any business and leave an honest review. This is also a place that unites the web audience, making it far easier to make the decision in regards to what company to trust.

This is also a place where you can find real-time customer review analytics, custom profile pages, widgets that can be embedded into retailers’ websites and reveal reviews in real time, social media tools, etc.

The platform was launched back in 2007 when the world still didn’t realize the real power of customer reviews. That was the time when such social media giants as Facebook and Twitter were still in their infancy yet the social media integration started to gain its power and grow rapidly. That was the time when the key focus of attention shifted from companies to consumers and the way they feel about dealing with different brands.

According to Trustpoint founder, Peter Mϋhlmann, the idea to launch such a platform came after he experienced his first business failure. As a young yet enthusiastic young man, he joined forces with his friend and started buying products like USB mobile phone cables in Germany and selling them ten times the price in their hometown in Denmark. As the time passed, they decided to launch an eCommerce site and sell those products online, but nobody made a single purchase from them because of the lack of trust. That was the time when Peter came up with an idea to launch a platform that would help businesses establish a more credible reputation on the web.

“We’ve gone from a small group of nerds to an international business of 300… At the beginning we had 20-30,000 reviews a year, now we have that many a day.”- Peter Mϋhlmann.

That’s how Trustpilot started. Now, they have grown into the leading review company for web customers, with every single review being verified by the trust and transparency department, with a host of tools and strategies being implemented to fight fraud of any nature.

Trustpilot Benefits

The value that Trustpilot reviews bring to any contemporary business is incomparable. Thus, they showcase reputation, help to find and keep customers, as well as get more traffic. With over 10,000 new users reviews being posted every month and with over 65 countries using Trustpilot review, this is one of the most popular and reliable review platforms making it possible for your business to reach new heights.

Other ways that businesses can benefit from Trustpilot include:

Integrating the TrustBox into your site, you let the visitors see real-time feed of other users reviewing your products/services.
Trustpilot awards companies with a TrustScore badge as a sign of their reliability and credibility.
There are several notification tools that you can use to distribute key review information based on specific criteria to other people from your business niche.
Trustpilot reviews can result in up to 44% growth in a company’s additional revenue.

TemplateMonster on Trustpilot

If you navigate to the “web design” category on Trustpilot, you will see TemplateMonster leading the chart. Currently, the users have given us 9.7 TrustScore out of the maximum of 10. More than 1,200 customers have left their honest reflections about dealing with our company. Other companies that are included in the “top-5” list are HotDoodle Web Design, BuildYourSIte.com, The Logo Boutique, and Pixelz Inc.

Here are just a few of the most helpful reviews that we think are worthy of your attention.

Such great Customer Service! Maya is a star!

“Having spent hours researching and trying to sort code.. as a newbie I became stuck with editing and code and hit a wall. Thank goodness for Maya. She understood the problem, even ignored the fact when I told her it wasn’t desperate and to put a ticket in – (as I didn’t want to waste her time) – she said to hold on for five mins… and then she sorted it! 8 hours of my day today trying to figure that out.. and she did it in two minutes! What a great company with such patient online help – as I learn more each day – they are there to guide me. Couldn’t ask for more on this new business path I am on 🙂 “
– Lisa Fortino.
Score: 5

Second time using Template Monster!

“This is my second time using Template Monster. Each time I bought the template and the template was exactly as it appears. Each time I also invested in the installation package to get it uploaded to my domain. And without fail, each time it was completed within minutes.

After I purchased the template, within 3 minutes I received a phone call (late at night) asking if I purchased a template. I said “yes” and the caller thanked me and assured me they would get working on it right away. I thought this level of security was very impressive and professional. In fact, I’m now considering this in my own business practices.

Once I started trying to edit my page, it was not as easy as I had hoped. My limited knowledge of web design, HTML, and word press (in this case) really hindered me. I did not purchase any support package (not sure if they even offer that for sale) but I decided to write to support anyways and ask them for help. And within 24 hours the support team wrote me back and said they had fixed my issues for me. (thanks, Alison!!)

This was not the first time I was impressed with their support. A few years ago, I purchased a template for an Ecommerce site (Magento), and each time I needed help, they responded politely and professionally and helped me along the way until I felt my site was perfect. They never asked for more money. It was because of that experience that I came back to them for my new site. And because of their commitment to their customer’s satisfaction that I will continue to come to them and advertise for them for anyone looking to build a professional site.

For a MINIMAL cost, you can have a professional looking site, with professional coders willing to help you along the way, and the complete support you need. It is absolutely a no-brainer going with this company for all your website needs and honestly, you would be throwing money and time away by going elsewhere.”
– Robert Hutchinson.

Score: 5

Excellent Support Team – Made learning about modifying a website template so easy!

I was assisted by two wonderful, friendly, patient, knowledgeable, supportive and highly professional customer support assistants – Alison and Crystal. My initial support came from Crystal and then Alison took over and so much was accomplished by their expertise I was able to make some important adjustments to the template I was using to build one of my customer’s new website. My opinion about TemplateMonster is off the 5-star charts – and because of that reason I will always purchase and tell others about TemplateMonster. “- Chuck Royer.
Score: 5

“We’d like to thank each and every person who has ever worked with TemplateMonster. We value each of you and work hard to make our web design solutions and services even better. Each and every reviewer (be is a feedback on Trustpolit or on TemplateMonster) will be heard. Only by means of our cooperation, we can achieve the desired top results.” – David Braun, CEO at TemplateMonster.

About TemplateMonster.com
TemplateMonster is one of the world’s leading manufacturers of ready-made websites templates of any complexity. As of today, the number of products in the company’s catalog of templates, and ready-made websites has exceeded 26,000 units. The company’s templates work with all popular engines including WordPress, Joomla, Drupal and many others. Their customers receive ongoing 24/7 support and maintenance from personal managers. For more information, please visit our website!

Source: https://www.templatemonster.com/press/templatemonster-ranks-1-in-web-design-category-on-trustpilot/

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