TNSC Ltd Reveals New Case Study On Outsourced ICT Support

TNSC Ltd reveal how they managed to reduce costs and improve performance through outsourced ICT support services.

Farnham, United Kingdom – August 25, 2017 /PressCable/ —

TNSC Ltd revealed their new case study today on outsourcing school ICT services. This case study demonstrates an overall improved performance at the grammar school in the South of England.

The case study also made it obvious that overall costs were significantly reduced.

TNSC Ltd Head of Marketing, Vicki Watson says “we identified an under-utilised part-time member of staff that had excellent aptitude for IT support and trained them to carry out first-line support throughout the school, which – together with our ongoing support contract – has accomplished the school’s goals of dramatically improving the quality of support and reducing costs.” This case study reveals in a practical way what’s possible with the right information and guidance within an IT support team.

More information about TNSC Ltd ICT support for school’s and the case study can be found at https://www.tnsc.co.uk/it-support-for-schools

Vicki Watson went on to describe how the work was carried out saying,

“We carried out an initial audit of the school systems, which – as expected – showed that things had been going downhill for a while and there were some issues that required urgent attention. A decision was taken to outsource the school’s IT management, with the twin objectives of improving performance and lowering costs. We started off by analysing the IT workload to see which admin tasks – historically carried out by the IT team – could be better carried out by non-IT staff. This reduced the IT workload whilst massively streamlining those admin tasks and related processes. We were then able to focus on the core IT infrastructure, taking over support and maintenance from the external provider and thereby eliminating significant recurring charges. We negotiated a 40% reduction in the school’s internet connection charges, and we migrated their bespoke website application to Sharepoint, once again removing the need for an expensive external contract.”

About TNSC Ltd

TNSC Ltd was founded in 2002 and serves the ICT Services a whole host of different companies of varying sizes in diverse industries. The company is known for providing unrivalled ICT support to ensure servers stay up and running. More information about the company can be found on their official website https://www.tnsc.co.uk/

Company Address:

Unit 7, Abbey Business Park, Monk’s Walk, Farnham, Surrey, GU9 8HT United Kingdom

Contact Info:
Name: Vicki Watson
Organization: TNSC Ltd
Address: Unit 7, Abbey Business Park, Monk’s Walk,, Farnham, Surrey GU9 8HT, United Kingdom

For more information, please visit https://www.tnsc.co.uk

Source: PressCable

Release ID: 232965