Shutter specialists Shuttercraft announce launch of the Shuttercraft Experience
Shuttercraft, an established name known for providing premium plantation shutters, unveil the Shuttercraft Experience. With a new web presence and service promise, customers can easily find a shutter specialist in their area, enjoying high standards of both product and installation.
Winchester, United Kingdom – February 22, 2017 /MarketersMedia/ —
WINCHESTER, 21 February 2017: Shuttercraft, one of the most established names within the window coverings market, announces the launch of the Shuttercraft Experience, outlining the high quality of service that can be expected throughout its network of local shutter specialists.
The ‘Shuttercraft Difference’ is the brand promise from Shuttercraft, a name that people can count on to provide a friendly, dependable service. Shuttercraft work with their customers to help them choose the right shutters for their space, and the Shuttercraft Experience ensures that it is now as easy as possible for consumers to transform their home with plantation shutters.
Every home is unique, and every customer journey different. The Shuttercraft Experience means that while the service and products will be tailored for each individual, the same high standards can be expected across the whole of the Shuttercraft network.
Focussing on a “No Pressure. No Hard-Sell” approach, Shuttercraft guarantee to put customers’ interests first, never employing pressurised selling techniques or obligation to buy. Shuttercraft understand that the choice of product rests with the customer, based on their design choices and requirements.
The Shuttercraft Experience starts with a customer’s initial contact with their local shutter expert, driving a branded van, and wearing the Shuttercraft uniform. The Experience also includes a friendly discussion through the various materials, colours and styles of products that customers could enjoy in their own home. People can see a variety of samples, and have a free, detailed survey of their windows, leading to an accurate quote.
A new animation has been created explaining the Shuttercraft Experience and the level of service that customers can expect. Beginning with the explanation of what happens at a free home visit from Shuttercraft, the video ties into the whole customer journey, from decision making and shutter selection through to the completed installation by a trained fitter.
Alongside this new focus on providing high standards of service, a new and updated national web presence (www.shuttercraft.co.uk) is designed to make it easier than ever for consumers to get in touch with a Shuttercraft in their area. The Shuttercraft Experience begins at the first time encountering the Shuttercraft name, which could be either the national website, or any of the redesigned local sites targeted towards a more geographically suited audience.
Each new website provides improved user experience and additional functionality to ensure that it is as easy as possible for people to find their local Shuttercraft. New downloadable brochures and easy to use contact forms sit alongside an accurate postcode search, quickly putting people in touch with a shutter specialist in their area.
Reflecting a focus on transformation and innovation, Shuttercraft have also included consumer-friendly features in the website, such as inspirational image galleries and Wish List function. People can choose to share a Wish List of their desired shutter styles with their friends and family, or if desired, a Shuttercraft specialist in their area.
With a national reputation for providing a friendly, professional service, Shuttercraft have streamlined the whole customer journey – from web search to brochures, streamlined website to fitting, Shuttercraft puts the customer first. The Shuttercraft Experience means that it has never been easier for people to be connected with a shutter specialist nearby.
About Shuttercraft
Shuttercraft is one of the UK’s largest shutter companies, installing premium, made-to-measure shutters and blinds, transforming homes up and down the country. Shuttercraft operates through a network of local experts, rather than a sales rep from a national chain. Shuttercraft prides itself on its customer service, helping people choose the products that match their home and budget.
Shuttercraft fits the S:CRAFT brand of premium plantation shutters, delivering local personalised service excellence at competitive prices. The Shuttercraft Experience guarantees a high standard of service that reflects their position as innovative shutter specialists, making light work of transforming homes across the UK.
Shuttercraft is a trading name of Shuttercraft Ltd who licenses the name ‘Shuttercraft’ to a carefully selected network of independent franchisees across the UK. All franchisees have to adhere to strict franchise guidelines to ensure a consistent high quality of service.
For more information, please visit http://www.shuttercraft.co.uk/
Contact Info:
Name: Kirstin Monk
Organization: Shuttercraft Ltd
Address: Newdown Farm, Micheldever, Winchester, Hampshire, SO21 3BT
Phone: +44 (0)1962 794 530
Video URL: https://youtu.be/CTbnq4IkZF0
For more information, please visit http://www.shuttercraft.co.uk/%20
Source: MarketersMedia
Release ID: 172097
Copyright © 1999-2013 SproutNews.com
