SproutNews logo

Small Business Owners Advised to Encourage Customer Loyalty

Gaining a loyal following of dedicated customers is one of the secrets to getting a business that is successful in the long term. Yet, too many companies fail to understand how to go about this in the best possible way.

Perth, Australia – October 31, 2017 /PressCable/

Gaining a loyal following of dedicated customers is one of the secrets to getting a business that is successful in the long term. Yet, too many companies fail to understand how to go about this in the best possible way.

This is why small business owners around the world were today advised that they should make even more of an effort to encourage loyalty from their customers. The advice came from a leading business coaching expert who pointed out some of the key issues that need to be addressed in order to guarantee true customer loyalty.

Founder of YourBusinessCoachingClub, Craig Ridley, used the example of how a coffee shop rewards their customers when they buy from them instead of rivals. He pointed out how little issues such as giving the reward in advance and noting the customer’s name and preferences can make a difference.

No matter what industry a business is in, the intense competition around these days means that it is important to find any possible way of getting an edge. This may mean giving extra incentives that make that business more of an attractive option for one reason or another.

Mr Ridley continued by saying that, “little personalized touches like noting the customer’s name on their loyalty card can help to build up a strong bond that leads to increased loyalty and satisfaction.” He also mentioned that this is a business strategy that needs imagination and thought more than a huge marketing budget or an awful lot of time.

YourBusinessCoachingClub is a vibrant business coaching club that gives entrepreneurs from all backgrounds a vital helping hand. With a combination of valuable business sessions and a global network of business owners, this is a powerful way of learning new skills and making new contacts. The YourBusinessCoachingClub site draws on the founder’s 30 years of business experience.

Contact Info:
Name: Craig Ridley
Organization: PGW Solutions Pty Ltd
Address: GPO Box R1254, Perth, Western Australia 6844

For more information, please visit https://yourbusinesscoachingclub.com/

Source: PressCable

Release ID: 257766

Go Top