Top Edinburgh Beauty And Hair Salon MacGregor’s Wins Customer Service Award

MacGregor Hairdressing and Beauty in Edinburgh has been awarded the 2018 Phorest Client Experience Award.

Edinburgh, United Kingdom – June 14, 2018 /PressCable/ —

Top Edinburgh beauty salon wins customer service award

MacGregor Hairdressing and Beauty has been awarded the Phorest Client Experience Award.

How MacGregor Hairdressing and Beauty won its Client Experience award

The commitment to top customer service by leading hair and beauty salon, MacGregor, has been recognised by Phorest. The popular Morningside Road salon had to demonstrate exceptionally high standards of customer service and client satisfaction in delivering its range of beauty services – from hair, face and nails to reflexology.

The Forbes-recognised software company Phorest, then assessed reviews left by clients on its salon software to seek out the places offering the very best in customer service. MacGregor secured its accolade after receiving consistently high ratings, at 4/5 or above for 12 months. It shows a phenomenal level of customer service.

What the Award means for the MacGregor Hairdressing and Beauty salon

The top beauty salon is proud to have landed the Client Experience Award based solely on real customer reviews rather than on a judging panel or snapshot voting. This is because MacGregor Hairdressing prioritises customer experience in offering top quality beauty care as can be seen from their website.

The salon’s skilled professionals have already been three times Finalists in the L’Oréal Colour Trophy and take a pride in making clients look and feel good from head to toe. The latest client experience win has enthused the dedicated MacGregor team even further to carry on delivering its wide variety of beauty care which includes hairstyling, eyes and brow bar, spray tans and many more of the treatments you’d expect to find in today’s professional salon. Keen to expand its offer and keep up with the latest treatments, the salon recently added a new reflexology service to complement existing services.

What is the Phorest Client Experience Award?

The Phorest Client Experience Award is made by a company which international media giant Forbes described as the leading salon appointment and CRM software company. Its awards are based purely on paying clients at salons so they reflect genuine customer views. The Award validates the highly-positive feedback which the experienced MacGregor staff continually receives from their valued clients.

MacGregor Hairdressing looks forward

The Award could not come at a better time – it’s when many of MacGregor’s clients are preparing for their summer holiday by making sure they look and feel their best. Clients have been coming to the Edinburgh-based salon since 1991 which has earned itself a reputation as a relaxing and skilled beauty salon whether people want a revamp, to recreate themselves or just to enjoy some de-stressing pampering in their busy lives.

Salon owner Janet Nicol (pictured) said, “I am thrilled to have our work recognised in this way – the Client Experience Award confirms what our customers tell us all the time. Thank you to our amazing clients. It’s nice for staff to get the recognition and hopefully persuade new customers to look fabulous!”

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Contact Info:
Name: Janet Nicol
Organization: MacGregor Hairdressing and Beauty
Address: 147 Morningside Road, Edinburgh, Scotland EH10 4AX, United Kingdom
Phone: +44-131-447-1308

For more information, please visit https://www.macgregor-hairdressing.co.uk/

Source: PressCable

Release ID: 359502